1. Overview & Scope
This Privacy Policy describes how Asha Devi Mittal ("we", "us", or "our") manages customer data through our official online boutique. By placing an order, contacting our stylist desk, or exploring our couture collections, you agree to the terms outlined in this document.
We operate strictly under the Digital Personal Data Protection (DPDP) Act and the Information Technology Act of India.
2. Information We Collect
To deliver handcrafted sarees, lehengas, and couture outfits, we collect strictly essential information:
👤 Contact & Identity
Full name, telephone number, and billing email provided during checkout or account registration.
🚚 Delivery Destination
Physical shipping address, apartment/house details, and postal PIN code for courier dispatch.
✂ Sizing & Fitting Notes
Optional blouse measurement notes or fall/pico instructions submitted for bespoke tailoring.
3. How We Use Your Details
- Order Fulfillment: Cutting, hand-pressing, fall-and-pico finishing, and packing your garments in luxury gift boxes.
- Automated Notifications: Sending real-time SMS and WhatsApp courier tracking updates once your parcel departs our facility.
- Styling Inquiries: Answering sizing, blouse fitting, or fabric care questions via our telephone concierge.
- Fraud Prevention: Validating Cash on Delivery (COD) bookings to protect against fake delivery bookings.
4. Bank & Payment Security
We never store, view, or record your confidential payment information.
RBI-Regulated 256-Bit SSL Encrypted Processing
All prepaid orders (UPI via PhonePe, Google Pay, Paytm, Credit/Debit Cards, NetBanking) are processed through certified PCI-DSS Level 1 payment gateways. Sensitive card data is tokenized in real-time.
For Cash on Delivery (COD) orders, payment is completed directly with the authorized courier executive upon doorstep package inspection.
5. Courier & Logistics Sharing
To ensure safe delivery of delicate sarees and bridal garments, necessary shipping details are shared strictly with verified logistics partners:
- BlueDart Express Courier
- Delhivery E-Commerce Logistics
- India Post (SpeedPost Service)
6. Cookies & Shopping Bag
Our store utilizes basic session cookies strictly to keep selected ensembles saved in your shopping bag while browsing across different pages. You can disable cookies in your browser settings at any time.
7. Your Personal Data Rights
As a verified patron of Asha Devi Mittal, you retain full rights to review your transaction history, update your delivery address via My Account, or request permanent account erasure.