1. Order Finishing & Dispatch Protocol
Prior to dispatch, every saree and garment undergoes quality control:
- Complimentary Fall & Pico: Sarees undergo hand-stitched fall and edge pico finishing prior to folding.
- Same-Day Dispatch Cutoff: Ready-to-wear kurta sets and sarees confirmed before 3:00 PM IST (Monday through Saturday) are handed over to express couriers on the exact same business day.
- Bridal & Embellished Lehengas: Bridal pieces undergo dual inspection of can-can layers and stone-work before being placed in protective garment covers.
2. Regional Delivery Timelines Across India
We deliver to over 19,000+ PIN codes across all Indian states and Union Territories:
| Destination Zone | Representative Cities | Transit Duration |
|---|---|---|
| Metro Cities | Delhi NCR, Mumbai, Jaipur, Bengaluru, Kolkata, Hyderabad, Chennai | 24 – 48 Hours |
| Tier 1 & Tier 2 Towns | Lucknow, Ahmedabad, Chandigarh, Surat, Indore, Pune, Kochi, Bhopal | 2 – 3 Business Days |
| Regional Districts | District headquarters and semi-urban centers | 3 – 4 Business Days |
| Special / Remote Terrains | North-East states, Jammu & Kashmir, island territories | 4 – 6 Business Days |
3. Shipping Fees & Zero Hidden Charges
✨ Prepaid Orders (UPI / Cards)
100% FREE SHIPPING across all Indian PIN codes with zero minimum purchase requirement.
💵 Cash on Delivery (COD)
Free standard delivery available on all eligible apparel orders nationwide.
🔄 Re-Delivery Attempts
Up to 3 free doorstep delivery attempts provided by our courier partner if you are away.
4. Cash on Delivery (COD) Protocol
Doorstep Cash & UPI Verification
For high-value bridal velvet lehengas or pure Katan silk sarees, our operations desk may place a brief verification call or send a WhatsApp confirmation prior to warehouse dispatch.
- You may pay via exact cash or scan the courier executive's official UPI QR code at your doorstep.
5. Live SMS & WhatsApp Tracking
- Instant Dispatch Alert: As soon as your order leaves our workshop, an automated SMS and email with your Air Waybill (AWB) number is triggered.
- Out-For-Delivery Notice: On the delivery morning, an SMS with the executive's contact number is provided.
- Customer Portal: Track live progress anytime under the My Account Orders Tab.
6. Luxury Keepsake Packaging & Inspection
All sarees, lehengas, and suits are packed in hard-shell luxury gift boxes lined with moisture-resistant butter paper and sealed with tamper-evident golden tape.
7. Address Changes & Rescheduling
If you need to update your delivery address or wedding arrival date, contact our dispatch helpline within 2 hours of placing your order so our team can adjust it before the courier pickup.